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Old 05-15-2017, 05:51 AM   #1
Babugowda
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Default Lost due to employee mistake. Most urgent.

Dear sir/Madam,

Due to employee mistake bank Lost 20Lakh(Manager it's self accepted that staff not aware about process through his mail.) . Customer went court and if case against the bank, Bank will pay and will employee is responsible for that 20Lakh?That work was very new to me so I have not processed as a guidelines. Now bank lost money.

Kindly assist me.
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Old 05-15-2017, 10:51 AM   #2
Lexus
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Default Re: Lost due to employee mistake. Most urgent.

The bank is obliged to compensate the customer for what he had lost. Further if you can prove your innocence by convincing the bank authorities, you will not be terminated from the service. But there is chance for disciplinary action against you.
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Old 05-15-2017, 10:59 AM   #3
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Originally Posted by Lexus View Post
The bank is obliged to compensate the customer for what he had lost. Further if you can prove your innocence by convincing the bank authorities, you will not be terminated from the service. But there is chance for disciplinary action against you.
Disciplinary action means bank may recover entire financial lost from me(Full 20Lakh)?
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