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Old 11-03-2017, 07:05 PM   #1
zema
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Default Nike REAX shoes squeak terribly when I walk

I bought NIKE REAX shoes from SportsDirect 4 months ago and they now squeak terribly when I walk. A dog even attacked my shoes due to the sound,

The store will not accept any exchange so what can I do now? This is really not right!
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Old 11-03-2017, 11:11 PM   #2
Highwayman
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Default Re: Nike REAX shoes squeak terribly when I walk

Contact Nike customer service, who else?
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Old 11-04-2017, 09:26 AM   #3
zema
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Default Re: Nike REAX shoes squeak terribly when I walk

Nike customer service does not handle matters involving purchase from a store.
So they seem to say.

It seems legally I should have some option when the shoes only last four months and start terribly squeaking. It's really loud.
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Old 11-04-2017, 11:04 AM   #4
Highwayman
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Default Re: Nike REAX shoes squeak terribly when I walk

If Nike does not deal with defective products then buy another brand. It's hard to believe that they don't deal with product issues - no matter where it is actually purchased.
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Old 11-07-2017, 12:16 PM   #5
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Default Re: Nike REAX shoes squeak terribly when I walk

If you noticed the defect only after 4 months of purchase you could not raise a valid claim against Nike.
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Old 11-08-2017, 06:55 AM   #6
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Default Re: Nike REAX shoes squeak terribly when I walk

Ask the store for a refund and show the problem. Go to small claims court if it really matters to you.

BTW, some people say spraying WD-40 on the plastic part of the sole stops the squeak. Just FYI.
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Old 11-14-2017, 08:56 AM   #7
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Default Re: Nike REAX shoes squeak terribly when I walk

It seems weird they keep making this model if the squeak problem has been going on for several years, as it seems it has been.
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Old Yesterday, 05:36 PM   #8
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Default Re: Nike REAX shoes squeak terribly when I walk

Ah, the wd-40 worked!!
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Old Yesterday, 05:36 PM   #9
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Default Re: Nike REAX shoes squeak terribly when I walk

Still, it's a little odd to have to do that.
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Old Today, 04:50 PM   #10
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Default Re: Nike REAX shoes squeak terribly when I walk

If you really make a big issue out of it most Nike retailers will refund the shoes or replace the shoes.
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