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Old 01-06-2019, 02:55 PM   #1
quickstop
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Default Alibaba.com “Trade Assurance”

I got involved in a dispute with a supplier (Mainland China) over a chemical compound, which I purchased on online on Alibaba.com. “Trade Assurance” an outfit within Alibaba.com settled the dispute with a verdict I consider unsatisfactory.
Can I get (and how) any form of legal redress?
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Old 01-07-2019, 11:24 PM   #2
Wenton2
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Default Re: Alibaba.com “Trade Assurance”

Assuming it is a smaller order, you can file in a small claims court here or there in China.

If you file in China you need counsel or you can ask to appear by phone.
That phone option is on occasion granted.

You can also file a police report in China if you feel it is outright fraud.
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